Refund policy

Your happiness matters to us. If you're not fully satisfied with your Glowora purchase, we're here to help.

30-Day Returns
You may request a return within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition you received them.

How to Start a Return
Contact us at [buraya email adresini yaz] with your order number and reason for return. We'll guide you through the next steps.

Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed within 5-7 business days to your original payment method.

Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, contact us immediately — we'll make it right at no extra cost to you.